Build Trust. Take Control. Reputation Matters.

Review Management | Rooted ID | Charleston, SC

Review and reputation management is more important than ever for businesses. Did you know that?…

  • 95% of people search local businesses online.

  • 91% of people read online reviews about local businesses.

  • Most consumers look at 2 or more reviews before making a decision.

  • 84% of people trust online reviews as much as a personal recommendation.

  • 73% of consumers think that reviews older than 3 months aren’t relevant.

Whether you shop online or buy from local stores and service providers, chances are you also judge and ultimately choose who to patronize based on their online reviews… and not just of the Google variety. Based on your industry, there are likely other websites/apps which your target customers are turning to to research the products and/or services you offer (Facebook, Yelp and YP just to name the major ones).

For the past year, Rooted ID has been working diligently on a solution for a dilemma that we have seen both newbie and seasoned business owners or marketing managers struggle with during our 8 plus years in business…

How do you effectively ask for testimonials?

Like most any marketing agency, we recommend that our clients ask for testimonials as part of an overall marketing strategy to build their reputation. Stats prove that an average consumer considers online reviews in purchase decisions and that positive online reviews create new leads for companies, so it’s no wonder that review management software solutions for businesses are popping up right and left. The problem is that many businesses are signing up for these tools without a real understanding of how to leverage them.

We believe that the most effective way to ask for testimonials is to implement a defined process which includes offline & online marketing strategies centered around the functionality that quality review management software provides.

As such, we have designed an affordable review and reputation management solution ($125/month or less) to help business owners and marketing managers…

  • Develop a repeatable process to ask for (and actually get) testimonials and online reviews.

  • Know when and how to confidently ask for reviews.

  • Receive encouragement and accountability from our agency for your company’s role in the process.

  • Leverage all of your positive online reviews in marketing efforts to further improve your reputation and gain new customers.

  • Track results.


When you are evaluating your marketing dollars, we strongly encourage you to prioritize a solution for review and reputation management. Here are just a few links to reputable sources who agree…

Turn positive reviews into more business.

84% of people trust reviews online just as much as from a family member or friend...

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Connect with customers before negative experiences get to a review site.

What does this mean for you? You can take control of your reputation…

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Customers can easily access all your review sites.

You can focus your star power in the communities that matter in your industry, to your business.

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Hiring a qualified branding and marketing agency should be a financially realistic option for growing businesses. Rooted ID was founded on that premise in 2010, and our commitments to affordability, quality creative work and practical solutions still ring true. To learn what our affordable review & reputation management solution can do for your business ($125/month or less), fill out the form below to request a complimentary meeting or call.